Frequently Asked Questions
Q: DO YOU OFFER CUSTOM ORDERS?
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A: Yes! If you see something that inspires you, but I don't have the exact item you're looking for, let's work together to create something you'll love! Items that can be customized are hats and prints. Hats can be any color and feature any artwork that you see on my website. Prints of any size can be made from my artwork. However, please allow additional shipping time for custom orders.
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Q: DO YOU OFFER COMMISSIONS?
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A. Yes! I am available for commissioned pieces as my availability allows. If you are interested in commissioning me for a piece, please contact me at annie@annie-dudley.art to start the process!
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Q: HOW LONG DOES IT TAKE TO GET MY ORDER?
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A: Most items are shipped in 3-5 days. Please allow 1-2 weeks for custom orders. Once an item is shipped, you will be provided with a tracking number.
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Q: DO YOU SHIP INTERNATIONALLY?
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A: At this time, I am only able to ship items from my website within the US.
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Q: WHAT IS YOUR RETURN/EXCHANGE POLICY?
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A: I typically do not accept returns or exchanges due to the made-to-order nature of my shop. However, I will refund you or replace the item if it is damaged in the mail or if the item is defective. Contact me about any issues, and I'll be happy to help!